On 27th March 2020, the Shelter moved into a Nottingham hotel in response to the Government’s ‘Everybody In’ scheme, when all rough sleepers were offered single-room accommodation in response to the Covid-19 epidemic. Since then, we’ve been providing much-needed support for up to 50 people each night.

The hotel provides private rooms with en-suite facilities. We provide housing advice and health support, as well as food, drinks and snacks. With the help of other voluntary sector organisations and local restaurants and cafes, we are currently serving up to 150 meals a day. 

Since the shelter moved into the hotel in March 2020, as of Sunday 9th May 2021, the shelter has provided 13,175 nights’ protection for a total of 334 guests, providing them with shelter, food, support and en-suite facilities.

As a result of the quality of care from all involved, 146 people have moved on from the hotel. They are now in privately rented, hostel, temporary or supported accommodation and some have re-connected with friends and family. The Nottingham Night Shelter has been working in partnership with Nottingham City Council and other agencies, which also referred people to the shelter.

Currently, at the beginning of March 2021, while we know that the hotel is likely to be funded until the end of May 2021, we are waiting for further guidance from Government about future provision for rough sleepers. A number of options are presently being explored but it is likely that shelter provision will not be one of them, at least in the short term.

Emmanuel House continues to be committed to exploring all possibilities, contributing to the city-wide strategy for supporting people out of rough sleeping and into sustainable accommodation.  Our main aim is to help get homeless and vulnerable adults a home of their own.

We support people by providing advice, information and practical services such as food and clothing, helping people access benefits and helping them address mental health issues. For many people we support, our role is to help prevent them from becoming homeless in the first place. This work also benefits from collaboration with the Street Outreach Team, Housing Aid and the Homelessness Prevention Gateway in making and responding to referrals.


Who can access the Shelter?

Anyone over the age of 18 can access our services regardless of their personal characteristics, cultural identity or economic status. Support staff then continue to work with individuals to find ‘move-on’ and permanent accommodation.

Volunteering at the Shelter

Volunteering for the shelter is temporarily paused, but please wait for more information when we will let you know when volunteering becomes possible again.