Emmanuel House’s Support Centre Team
Our work at Emmanuel House allows us to support those who are most vulnerable at their most vulnerable times. It is very satisfying and fulfilling. Knowing we can make a difference, however small, makes the work very worth while.
What we provide:
- Emotional support
- Hot meals and drinks
- Warm showers
- Clean clothes, toiletries, sleeping bags
- Haircuts with a professional barber
- Nottingham City Care’s Homeless Health Team clinic
- Benefits advice and support with claims
- Support arranging and attending appointments
- Care of address
- Mobile phone charge
Morning services:
Emmanuel House Support Centre is open for breakfast, showers, clothing and one-to-one appointments for housing, benefits, tenancy and general support.
Breakfast provision runs from 9:30am – 11am, and the centre closes for an hour between 12pm – 1pm.
Afternoon food provision:
On weekday afternoons, we provide hot meals for people who are homeless, rough sleeping, have no recourse to public funds or are in crisis.
Meals are served on Monday, Tuesday, Thursday and Friday 1pm – 1:30pm, and service users are welcome to stay until 2pm.
Opening times:
- Monday: 9:30am – 12pm for breakfast*, then 1pm – 2pm for lunch**
- Tuesday: 9:30am – 12pm for breakfast*, then 1pm – 2pm for lunch**
- Wednesday: 9:30am – 12pm
- Thursday: 9:30am – 12pm for breakfast*, then 1pm – 2pm for lunch**
- Friday: 9:30am – 12pm for breakfast*, then 1pm – 2pm for lunch**
- Saturday: closed
- Sunday: closed
*Breakfast is served from 9:30am – 11am, the kitchen closes at 11am, but people are welcome to stay in the centre until 12pm.
**Lunch is served from 1pm – 1:30pm, then the kitchen closes but people can remain in the building until 2pm.
Please note we are still open for you to drop off your donations in the afternoons and on Wednesdays.
“Without the access service our clients’ mental and physical health could be impacted as they may not be able to arrange and attend GP or hospital appointments without support. This may be due to lack of confidence or other barriers, including language barriers.”
Kevin, Benefits Specialist
“If the support from Emmanuel House was not available, many vulnerable people would have no support network. There is a high possibility of benefit sanctions as clients do not always have access to the internet – or the knowledge and confidence to be able to use it independently. These sanctions could then lead to losing housing benefits and therefore homelessness.”
Paylor, Centre Manager
