The Winter Shelter

Our Winter Shelter runs between the winter months of November to April providing an essential lifeline to rough-sleeping individuals. The Nottingham Winter Shelter provides emergency shelter, acceptance, physical and emotional support, and encouragement in making positive changes including securing long term accommodation solutions.



Anyone over the age of 18 can access our services regardless of their personal characteristics or cultural identity. Individual needs are assessed at Emmanuel House where people, if necessary, are referred to this temporary accommodation provided in local church halls. Support Centre staff then continue to work with individuals to find ‘move-on’ and permanent accommodation.

In 2017/18, the shelter afforded 1,879 nights’ protection from the winter weather, for a total of 111 guests (of which 17 were women) who spent an average of 17 nights in the shelter. By the time the season ended, we had facilitated access to more permanent accommodation for a greater proportion of our guests than we were able to last season, despite the limited options. Of the 139 guests, we were able to find secure accommodation for 68. We were able to reconnect 4% of guests with friends and family, assist 23% into hostel or supported accommodation, set up 22% with their own tenancies mainly in the private rented sector, and help 8% with reconnection to other nations or regions of the UK, leaving a remainder of 40% who either left without leaving details or returned to homelessness.

Each year, the success of the Nottingham Winter Shelter is down to the efforts of Shelter Coordinators, a dedicated team of overnight staff, and an army of 103 volunteers. They help set up the shelter and provide hot snacks in the evenings, and return at 7.00 a.m. to provide breakfast and help clear away to enable host churches to use their premises during the day. Recruitment for volunteers has already begun for this season. The shelter also benefits from the collaboration of the Street Outreach Team, Housing Aid and the Homelessness Prevention Gateway in making and responding to referrals.

Emmanuel House’s main aim is to help get homeless and vulnerable adults a home of their own. The Nottingham Winter Shelter offers accommodation during the winter months and enables us to work with those accessing the shelter to help secure permanent accommodation options.

Volunteers are needed to continue with this service and work in shifts, helping to prepare simple meals, check in guest and help with the set up of the shelter as well as taking down beds in the morning.

How to Apply:
Applying to volunteer is easy. By contacting us, you are not committing to anything. Please see below for the application documents and if you would like more information, please get in touch.

Winter Shelter Leaflet 18-19
3 Winter Shelter volunteer application form-2018-2019.docx-latest
Dear Volunteer
2 Volunteer Application Guidance 2018-2019

Overnight Sleepover Winter Shelter Support Volunteer
Winter Shelter Volunteer Application Form
180719 Support Volunteer Role description2



Charity number: 1077424

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